Customer Care

Excellent customer care and high quality homes are key elements to our business. We see a sale as the beginning of a customer relationship, not the end and we are passionate about differencing ourselves through service.

Should you need to contact us, please do so by email in the first instance so we can respond faster.


Vision Park, Histon,
CB24 9AD

New Homeowner?

The After Build Customer Care Department can be reached using these contact details.


Mon – Fri 8:30am – 5:30pm
+44 (0)1444 230333

Out of hours
+44 (0)330 1242262

Bronze Oval

Everything we do is viewed from our customers’ perspective. At every decision point, we ask ourselves: ‘Will this improve our customer’s experience? Will this design feature, product feature or way of conducting ourselves make our customers more satisfied?'